Terms & Conditions

Last Updated: July 2026

Welcome to Moeka Homes. These Terms and Conditions (“Terms”) govern your use of our website, services, and interactions with us. By accessing our website, contacting us, or using our real estate services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Company Information

Company Name: Moeka Homes
Location: Riarra Corporate Suites Office, Riarra Road
Contact Information:

2. Our Mission, Vision, and Values

Our Mission:

“Our mission at Moeka Homes is to help our clients find their dream homes by providing guidance, professionalism, and a commitment to integrity and excellence in everything we do.”

Our Vision:

“To be the most trusted real estate company of choice, known for our commitment to creating value, building lasting relationships, and making a positive impact to those we serve.”

Our Core Values:

  • Hard Work

  • Accountability

  • Teamwork

  • Servant Leadership

Our Motto:

“Your Future. Your Home. Our Focus.”

3. Acceptance of Terms

By using our website, contacting us, or engaging our real estate services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our website or services.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services after any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

4. Description of Services

Moeka Homes provides professional real estate services, including but not limited to:

 
 
Service Description
Property Buying Assistance Helping clients find and purchase residential and commercial properties
Property Selling Assistance Marketing and selling properties on behalf of clients
Property Valuation Professional assessment of property value
Investment Advisory Guidance on real estate investment opportunities
Property Management Management of rental properties (if applicable)
Diaspora Services Assisting Kenyans abroad with property investments

We are committed to delivering our services with professionalism, integrity, and excellence, as reflected in our mission.

5. Client Responsibilities

As a client of Moeka Homes, you agree to:

5.1. Provide Accurate Information

  • You must provide truthful, accurate, and complete information when engaging our services.

  • Misrepresentation or withholding of material facts may result in termination of services.

5.2. Cooperate in Good Faith

  • You agree to cooperate with our team, respond to communications promptly, and attend scheduled appointments.

  • You acknowledge that delays in cooperation may affect timelines and outcomes.

5.3. Comply with Legal Obligations

  • You are responsible for complying with all applicable Kenyan laws, including the Kenya Data Protection Act, 2019, and other real estate regulations.

  • You agree to provide any documentation required for legal compliance (e.g., identification, KRA PIN, title documents).

5.4. Payment and Fees

  • You agree to pay any agreed-upon fees or commissions in a timely manner.

  • Fee structures will be communicated clearly before engagement.

6. Intellectual Property

6.1. Ownership
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Moeka Homes or its content suppliers and is protected by Kenyan and international copyright laws.

6.2. Brand Elements
Our brand identity includes:

  • Primary Colors:

    • Gold/Orange Accent: #D98721

    • White: #FFFFFF

    • Dark Gray: #6B6B6B

    • Black: #020202

  • Primary Font: Bodoni

  • Secondary Font: Montserrat

  • Logo: Features “Roofline & Real Estate” text in #D98721 and “Moeka Homes” in #FFFFFF

6.3. Restrictions
You may not:

  • Reproduce, distribute, or modify our content without prior written consent.

  • Use our trademarks, logos, or brand elements without permission.

  • Use our content for commercial purposes without authorization.

7. Property Listings and Information

7.1. Accuracy of Information
While we strive to ensure all property listings and information on our website are accurate and up-to-date, we do not guarantee their completeness or accuracy. Property details are subject to change, and we encourage clients to conduct their own due diligence.

7.2. No Warranties
Property listings are provided “as-is” without warranties of any kind, either expressed or implied. We do not warrant that property descriptions are error-free or that properties meet your specific requirements.

7.3. Third-Party Information
Some property information may be obtained from third-party sources. We are not responsible for errors or omissions in such information.

8. Transactions and Payments

8.1. Real Estate Agent Commission
For sellers, our commission will be clearly communicated in the service agreement and is typically a percentage of the final sale price. This will be confirmed in writing before any listing is initiated.

8.2. Payment Terms

  • Payment terms for services will be specified in individual agreements.

  • Payments are due as per the agreed schedule.

8.3. Escrow and Deposits
Where applicable, deposits and payments will be handled in compliance with Kenyan real estate laws and practices. We recommend using professional conveyancing services for all transactions.

9. Due Diligence and Legal Compliance

9.1. Title Verification
We recommend and encourage all clients to conduct their own due diligence, including but not limited to:

  • Official land searches at the Ministry of Lands or through Ardhisasa/eCitizen.

  • Engaging licensed lawyers and surveyors.

  • Verifying the authenticity of title deeds.

9.2. Legal Representation
We strongly advise all clients to engage independent legal counsel for property transactions to protect their interests.

9.3. Compliance with Kenyan Law

  • All transactions are subject to Kenyan law, including the Land Registration Act, Land Control Board (LCB) regulations, and the Stamp Duty Act.

  • Foreign buyers must comply with restrictions on land ownership (leasehold only, maximum 99 years).

10. Liability and Disclaimers

10.1. Limitation of Liability
To the fullest extent permitted by law, Moeka Homes shall not be liable for any:

  • Indirect, incidental, or consequential damages.

  • Loss of profits, revenue, or business opportunities.

  • Damages arising from the use or inability to use our services.

10.2. No Guarantee of Sale
While we make every effort to market and sell properties effectively, we do not guarantee that any property will sell within a specific timeframe or at a specific price.

10.3. Professional Advice Disclaimer
The information provided by Moeka Homes is for informational purposes only and should not be construed as legal, financial, or professional advice. We recommend consulting appropriate professionals for specific advice.

11. User Conduct and Prohibited Activities

When using our website or services, you agree not to:

 
 
Prohibited Activity Description
Fraudulent Activity Providing false information or engaging in deceptive practices
Misuse of Services Using our services for illegal purposes
Harassment Harassing or abusing our staff or other clients
Unauthorized Access Attempting to access restricted areas of our systems
Infringement Violating our intellectual property rights
Spam Sending unsolicited messages through our platforms

12. Privacy and Data Protection

Your privacy is important to us. Our data collection and processing practices are governed by our Privacy Policy, which complies with the Kenya Data Protection Act, 2019.

Key Points:

  • We collect personal data only with your consent or as required by law.

  • We process data for legitimate business purposes, including service delivery and legal compliance.

  • You have rights to access, rectify, and request erasure of your data.

  • We implement security measures to protect your information.

For full details, please refer to our Privacy Policy.

13. Social Media and Online Platforms

13.1. Social Media Presence
We maintain a presence on multiple platforms, including TikTok, Instagram, LinkedIn, Facebook, YouTube, and X (Twitter). By interacting with us on these platforms, you agree to their respective terms and conditions.

13.2. User-Generated Content
When you comment, share, or post content on our social media pages, you grant us a non-exclusive, royalty-free license to use, display, and share that content in connection with our business.

13.3. Platform Rules
We reserve the right to remove comments or content that are:

  • Offensive, discriminatory, or defamatory.

  • Spam or promotional without permission.

  • Unrelated to real estate or our services.

14. Links to Third-Party Websites

Our website may contain links to third-party websites. These links are provided for your convenience and do not signify endorsement of the content or services offered by these sites. We have no control over the content or privacy practices of these sites and accept no responsibility for them. Please review the terms and privacy policies of any third-party sites you visit.

15. Governing Law and Jurisdiction

15.1. Governing Law
These Terms and your relationship with Moeka Homes shall be governed by and construed in accordance with the laws of the Republic of Kenya.

15.2. Jurisdiction
Any disputes arising from or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the Kenyan courts.

16. Dispute Resolution

16.1. Negotiation
In the event of a dispute, we encourage you to contact us directly to seek a resolution. Most disputes can be resolved amicably through open communication.

16.2. Mediation
If a dispute cannot be resolved through negotiation, we agree to attempt mediation through an independent mediator before pursuing legal action.

16.3. Arbitration
If mediation fails, disputes may be resolved through binding arbitration in accordance with Kenyan law, unless otherwise agreed.

17. Termination of Services

17.1. Termination by Client
You may terminate your engagement with Moeka Homes at any time, subject to any contractual obligations and fees accrued.

17.2. Termination by Moeka Homes
We reserve the right to terminate or suspend services if:

  • You breach these Terms.

  • You provide false or misleading information.

  • We are required to do so by law.

18. Indemnification

You agree to indemnify, defend, and hold harmless Moeka Homes, its employees, agents, and affiliates from any claims, damages, losses, or expenses arising from:

  • Your use of our services.

  • Your violation of these Terms.

  • Your violation of any law or third-party rights.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements you may have with Moeka Homes, constitute the entire agreement between you and Moeka Homes regarding the use of our services and supersede all prior agreements and understandings.

21. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:

Moeka Homes

  • Email: Moekahomes@gmail.com

  • Phone/WhatsApp: +254115727087

  • Address: Riarra Corporate Suites Office, Riarra Road

Social Media:

22. Acknowledgment

By using our services and website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. You also acknowledge that our motto—“Your Future. Your Home. Our Focus”—reflects our commitment to serving you with integrity, professionalism, and excellence