Last Updated: July 2026

Moeka Homes (“we,” “us,” or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, whether through our website, social media, or in person. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Who We Are and Our Commitment

Company: Moeka Homes
Location: Riarra Corporate Suites Office, Riarra Road.
Contact Information:

• Phone/WhatsApp: +254115727087

• Email: Moekahomes@gmail.com

Our Values & Motto: At Moeka Homes, our mission is to help our clients find their dream homes by providing guidance, professionalism, and a commitment to integrity and excellence . Our motto, “Your Future. Your Home. Our Focus,” encapsulates our dedication to your trust and privacy.

We process your personal data in line with the provisions of the Kenya Data Protection Act (DPA), 2019 and the Data Protection (General) Regulations, 2021 . This policy aims to give you information on how we collect, use, and store your data when you interact with us.

2. Information We Collect

We may collect and process different types of personal data while operating our business and providing our services .

2.1. Direct Collection
You provide this information to us directly. This typically occurs when you:

• Fill out a form on our website (e.g., “Contact Us” or “Schedule a Tour”).

• Communicate with us via email (Moekahomes@gmail.com) or phone/WhatsApp (+254115727087).

• Follow or interact with our social media accounts (TikTok, Instagram, LinkedIn, Facebook, YouTube, X) .

The information we collect includes:

• Identity Data: Full name.

• Contact Data: Email address, phone number, and location.

• Communication Data: The content of your messages or inquiries regarding properties.

2.2. Indirect Collection
We may collect information about your interactions with our digital platforms. This may include :

• Technical Data: IP address, browser type, and operating system.

• Usage Data: Information about how you use our website and social media pages.

• Cookies: We may use cookies to improve your experience on our website. You can manage your cookie preferences in your browser settings.

3. How We Use Your Information and the Legal Basis for Processing

Under the Kenya DPA, we are required to have a legal basis for processing your personal data . We use your information for the following purposes:

4. Data Sharing and Disclosure

We value your trust and will not sell, rent, or trade your personal data to third parties for their marketing purposes.

Your information is shared only in the following limited circumstances:

• Internal Access: With authorized Moeka Homes employees and agents who need the information to perform their duties (e.g., agents assigned to your property search) .

• Legal and Law Enforcement: We will disclose your information if required by law, a court order, or a government agency (e.g., the Office of the Data Protection Commissioner, the Kenyan courts) .

• Third-Party Service Providers: With trusted partners (e.g., legal firms for conveyancing) who help us operate our business, provided they agree to keep your information confidential and comply with the DPA .

5. Data Security

We are committed to ensuring that your information is secure. We have implemented technical and organizational security measures to safeguard the personal data we process . These include:

• Data Encryption: Protecting data during transmission (SSL/TLS) and storage.

• Access Controls: Restricting access to personal data only to employees who need it.

• Internal Policies: Regularly reviewing our data collection, storage, and processing practices.

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. This includes retaining data to:

• Fulfill our contractual obligations to you.

• Comply with legal, accounting, or reporting requirements .

• Establish or defend a legal claim.

If you have not interacted with us for a significant period, we may securely delete your data.

7. Your Data Protection Rights

Under the Kenya Data Protection Act, 2019, you have specific rights regarding your personal data :

• Right to Access: You have the right to request a copy of the personal data we hold about you.

• Right to Rectification: You can ask us to correct inaccurate or incomplete information.

• Right to Erasure (Right to be Forgotten): You can request that we delete your personal data, subject to any legal obligations requiring us to retain it.

• Right to Object: You can object to the processing of your data for direct marketing purposes.

• Right to Withdraw Consent: Where processing is based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the details in the “Contact Us” section below. We will process your request within 30 days of receipt, as required by law .

8. Social Media and Third-Party Links

Our social media platforms are operated by the respective companies (Facebook, Instagram, LinkedIn, TikTok, YouTube, X). Please refer to their respective privacy policies for information on how they handle your data. Our website may also contain links to third-party sites, and we are not responsible for the privacy practices of such sites. We encourage you to read their privacy policies .

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. We encourage you to review this page periodically for the latest information. The date at the top of this policy will indicate when it was last updated .

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Moeka Homes

• Email: Moekahomes@gmail.com

• Phone/WhatsApp: +254115727087

• Address: Riarra Corporate Suites Office, Riarra Road.